U.S. Consumer Product Safety Commission – Recall w/Health Canada  

Recall Date: March 10, 2015
Recall Number: 15-094

SCARPA North America Recalls Ski Boots with Tronic System Due to Fall Hazard

Recall Summary

 Name of Product:  F1 EVO Ski Boots with Tronic system component.

 Hazard: The Tronic system, can unexpectedly switch from ski mode to walk mode, not allowing the boot to release from the binding, posing a fall or injury hazard.   
  
 Remedy:  Refund  
 Consumers should immediately stop using the boots and contact SCARPA North America for a full refund. 
  
Consumer Contact: SCARPA North America toll-free at (866) 998-2895 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.scarpa.com and click on the tab marked “F1 EVO RECALL” for more information. 
  

Recall Details

Units: About 2100 in U.S. and 250 in Canada 

Description: This recall involves the men’s and women’s SCARPA F1 EVO ski boots with the Tronic system component. The Tronic system locks the boot into the ski binding. The boots were sold in royal blue for men and aqua blue for women with “SCARPA” written in white letters on the lower outer side of the boot. The model name “F1 EVO” is printed on the upper right outside ankle cuff of the boots. 

Incidents/Injuries: The firm has received two reports of torn knee ligament injuries following falls, when the boots failed to release from the binding. 

Sold at: Authorized SCARPA dealers and retailers in the United States and Canada, including Oregon Mountain Community, REI and Skimo Co., and online atwww.scarpa.com from October 2014 through January 2015 for about $700. 

Manufacturer: CALZATURIFICIO S.C.A.R.P.A.  S.P.A., of Italy.

Importer/Distributor:  SCARPA North America Inc., of Boulder, Colo.

Manufactured in: Italy

Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/52491r-eng.php 

Photos

 

Men’s F1 EVO ski boot with Tronic system component 

 
Back of men’s ski boot 

 

Women’s F1 EVO ski boot with Tronic system component 

 

Back of women’s ski boot

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About U.S. CPSC:


The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters. 

CPSC Consumer Information Hotline:

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.   

Media Contact

Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

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FAQs for Dealers and Consumers

Important Questions and Answers Regarding the Recall of the

SCARPA F1EVO Ski Boots with the Tronic system

 

What is SCARPA’s announcement concerning the SCARPA F1EVO Ski Boots with the Tronic system about?

 SCARPA is conducting a product recall on all F1 EVO ski boots with the Tronic system.  The Tronic system can unexpectedly switch from ski mode to walk mode, not allowing the boot to release from the binding, posing a fall or injury hazard to consumers.    Consumers should immediately cease all use of the boots and return the boots to SCARPA North America as soon as possible for a full refund.

 

Which SCARPA products are subject to the precautionary recall?

The SCARPA products subject to the recall are all men’s and women’s F1EVO ski boots with the Tronic system.  Please see the Important Safety Notice posted on the SCARPA website at www.scarpa.com and click on the tab marked “F1 EVO RECALL” for additional information and photographs of the recalled product.

 

Why has SCARPArecalled the Tronic system and F1EVO boots?

To prevent possible injuries to our customers, SCARPA has elected to recall all F1EVO ski boots with the Tronic system component.  Consumers should immediately cease all use of the ski boots and return the ski boots to SCARPA North America, as provided in more detail below, for a full refund.


What is the problem with the Tronic system component and boots?

SCARPA is conducting this precautionary recall because SCARPA became aware of an issue with the Tronic system component, which is an automated ski/walk mechanism located on the rear of the boot. In certain circumstances, the Tronic system may unexpectedly switch from ski mode to walk mode, which increases the likelihood of falling and of the boot not releasing properly from the binding in the event of a fall. 


Can I fix the problem or have it repaired? 

 No.  The Tronic system is an integral part of the boot. The issue with the Tronic system cannot be fixed or repaired by consumers, nor can the Tronic system be removed by consumers.  Consumers should return the recalled products to SCARPA immediately pursuant to the recall procedures described below.

 

Is there a date code or serial number I need to know to determine if my product is subject to the recall?

No. You do not need to look for a date code or serial number.  This product recall applies to all men’s and women’s F1EVO ski boots with the Tronic system component.  Please see the Important Safety Notice posted on the SCARPA website at www.scarpa.com and click on the tab marked “F1 EVO RECALL” for additional information and photographs of the recalled product.

 

What should I do with a product subject to the recall?

You should immediately cease using all F1EVO ski boots with the Tronic system component and return them as soon as possible to SCARPA North America for a refund. (See below paragraph “What is the recall procedure?”)   

 

What is the recall procedure?

Consumers should immediately cease using the ski boots with the Tronic system component and return the boots to SCARPA North America directly.  Consumers can contact SCARPA North America, Inc. toll-free at 866-998-2895 from 8 a.m. to 5 p.m. MST Monday through Friday, visit SCARPA’s website atwww.scarpa.com and click on the tab marked “F1 EVO RECALL”, or email F1Evo@scarpa.com to arrange for the return of the boots and a full refund. 

 

What should I do if I purchased products subject to this recall on the Internet?

The recall procedure is the same for products purchased on the Internet, from authorized SCARPA dealers, or directly from SCARPA.  (See above paragraph “What is the recall procedure?”)

 

What should I do if I purchased used products subject to the recall?

 Consumers who purchased used F1EVOs with the Tronic system should immediately cease using the ski boots and follow the recall procedure described in the above paragraph “What is the recall procedure?”.

 

My product appears to be working fine. Can I continue to use it?

No.  Even though your product appears to be safe, if the conditions and circumstances described above occur, the Tronic system component could suddenly and unexpectedly switch from ski mode to walk mode, which increases the likelihood of falling and of the boot not releasing properly from the binding in the event of a fall.

  

What could happen if I don’t return the F1EVO boots with the Tronic system to SCARPA and continue using it?

If the conditions and circumstances described above occur, and the Tronic system unexpectedly switches from ski mode to walk mode, you may fall and suffer injury. Therefore, the ski boots with the Tronic system must no longer be used. If you do not return the boots to SCARPA as provided herein, you will not receive a refund of your purchase price.   If you continue using the Tronic system and boots, you may be injured if the issue described above occurs. 

 

Is there a serious risk of injury?

Yes. The risk is that a skier using the recalled ski boots with the Tronic system could fall due to an unexpected switch of the Tronic system component from ski mode to walk mode and the boot may not release properly from the binding. All falls pose the risk of injury and falls in extreme terrain pose the risk of serious injury or death. Therefore, the recalled products must not be used.

 

How much will it cost me to return the boots with the Tronic system?

The return is free of charge for the consumer.  Consumers returning the recalled product will receive a refund of their purchase price. SCARPA will issue a check or apply full credit to your credit card account within 3 to 7 business days after receiving your ski boots.

 

Are any other SCARPA ski boots involved in the recall?

 No, only the F1EVO ski boots with the Tronic System are subject to the recall.

 

Where can I find more information?

For more information, please visit SCARPA’s website at www.scarpa.com and click on the tab marked “F1 EVO RECALL”. If you have any questions, you can also call SCARPA toll-free at (866) 998-2895 from 8 a.m. to 5 p.m. MST Monday through Friday or email SCARPA at F1Evo@scarpa.com for further assistance.